Loviesta is an event management company dealing in a wide range of products and services expanding in all the major cities of India. The name Loviesta is a combination of two words “Love & Fiesta “. Where Love will always stand for Love & Fiesta stands for Celebration, So when brought together they become “Loviesta”. This means Festival of Love & so are your occasions. With Loviesta we tend to bring you a series of surprises. Surprises such as Decorations at Home / Office / at your place of choice, Wide Range of Gift surprises, Indian Traditional Surprises, Couple Experiences such as Exquisite Candlelight Dinners, Romantic Lunch Dates, Premium/Luxurious Stay & many more in Leading cities of India Such as Delhi/NCR, Mumbai, Bangalore, Hyderabad, Kolkata, Ahmedabad, Jaipur to name few & we also tend to provide the services in other cities of India as well. With “Loviesta” we are going to bring a new set of experiences that were never really brought in front of you & in the affordable price range too as we are a company who has always worked for our client by keeping every aspect under consideration.
Surprise Decorations at Home/Office/At your place of choice.
We will try to make it sound very simple. We have a variety of packages available with us as per the demands we receive from our clients. So every package that we have is very customer-oriented if you look at the price and inclusions. So what happens is you book the package from the website or from the link shared by our executive & there you have to fill up your personal details such as your name, contact no, address, etc. These details will remain confidential with us & will only be used for contacting you for booking purposes or in case of any emergency cancellation or in case of any problem occurred during the execution of the product. Booking is then confirmed and you receive the confirmation on your email id and post that you receive a confirmation call about the package you have booked. On the date of the event, you receive the details of the person who will be coming to the place you mentioned while booking and as per the time slot selected by you the person will arrive & he will be a company appointed person and according to the surprise package you have booked the services will be offered. During the decoration, if you face any problem then it is mandatory for you to inform us as quickly as you can so that our operations team can handle the problem accordingly & resolve it as per the current possibilities as informing us post the decorator is gone won’t be helpful at all.
Couple Experiences such as Candle Light Dinner/Romantic Lunch/Romantic Stay with Decorations.
In case you have booked a couple experience package then the contact details of manager of the property you have booked for experience will be shared with you on the date of your event & before your arrival at the venue the setup that you have chosen will be ready along with everything that you have added in the package. The person in charge at the venue will be available for your all concerns & will make sure that you get the best experience as per the package you will book. In case of any problem at the venue you can directly get in touch with him or our sales person. Our representative will try to resolve the issue as soon as possible.
Gift items that you will book for delivery at your place will be delivered by our company appointed person If the item is booked to be delivered in cities our services are available for all hours then our team will deliver the product as per the time you will select while placing the booking & the packing of the product will be done properly so that it doesn’t get damage during the delivery, In case of any delay in delivery our representative will inform you & will keep you updated about the status of the package & the product will be delivered accordingly. In cases if the product is booked for other cities except the ones we are live for all hours then it may take 6-7 working days for item to be delivered at your place. You will be given Tracking id to track the status of your shipment. In case you receive the broken product then within 2 hours of receiving the product you will have to share the picture of product on our mail id i.e. firstname.lastname@example.org along with Order no of your booking , Shipment Id & Tracking Id as same will then be rectified with the vendor. After the rectification of the case a new delivery of the same product will be made for your address. In case you fail to share the consent on our mail id as per the mentioned timeline along with the required details then “Loviesta” holds no responsibility of broken product.