Name: Sculpture Mugs
Brand: Loviesta
SKU: 3720
Availability: InStock
Rating: 5 (1 reviews)

Every person of you deserves to feel special on their day. We are here to bring joy onto their special day by this beautifully created colorful sculpture mug which is definitely going to be unique for your beloved people. Gifts are of various types and the ones that are long-lasting & daily usable are always close to our hearts as they always remind us of the person who gave it to us and Sculpture Mug is the best gift you can ever give to anyone. So don’t wait, Place the booking and get this piece of art delivered to your loved one & make their special day even more special.

Need to Know:-

Size of the mug you can choose i.e. 180ml or 300ml.
Making Time 20-25 Days (Depends upon weather conditions).
Shipment will be delivered safely & with proper packaging.
Delivery will be done in between 5-6 working days post making so advance booking is highly recommended.
Delivery is available for PAN India.
Kindly Read the Product return & exchange policy before placing the booking.
For urgent delivery of the product kindly contact customer care to check the possibility.

How can I get assured of product quality?

To give you the best experience we have hired professional & trustworthy vendors who maketh products as per customization made by you & other details that are shared by you while placing the booking. In case of any problem related to products, we are always available to help you.

I want to cancel my booking & want a refund.

Kindly read our cancellation policy to understand the terms and conditions.

Is there any warranty on Electronic items that have been used in gift items such as fairy lights, bulbs, etc?

We want to inform you that electronic items such as fairy lights, bulbs, etc that are used in the products are made by the local vendors, and a warranty on such items isn’t given. For a long-lasting performance of such items, we suggest you not engage in any kind of re-installation of such items from your end inside the item and use them as required, turn them on/off properly. Voltage up & down in your home can play a major role in affecting electronic items.

I want the product to be delivered in my city but it’s not listed in your active cities!

Dear Sir/Ma’am Gift products can be delivered by Loviesta in Pan India i.e. in any city or place. While placing the booking you will have to share your address details & accordingly our team will get the item delivered at your place of choice. Therefore you are requested to speak to our team before placing the booking so that they can help you with the same.

What if I receive a damaged product or irrelevant to what I wanted?

In such cases kindly make an opening video of the product & share with the sales person you were in touch with & after looking into the matter we will confirm the same via email & will request you to courier the received product on our address and we will exchange the product accordingly, However if request for refund will be made then that will not be accepted.

How Much Time It Will Take For The Delivery?

Delivery will depend on the product making time i.e. If a product takes 7-8 days of making time then on the 9th day it will be sent for the delivery & in between 4-5 days you’ll receive the delivery. You’ll receive a tracking id once the product is out for delivery.

All the products in this section are handcrafted. So each & every product takes time to get ready as per the customizations chosen by you. Making time of each product is different than the other and thus the delivery time also depends upon the making time for example if a product takes 15-20 days of making time and for delivery, it takes 6-7 working days so that means on 28th day you will get the delivery most possibly. After placing the booking you will get an approximate date of the delivery of your product on our website. Once the product is ready, it will be delivered & we will share the tracking id with you for tracking the product’s delivery status.

A: Cancellations:-

Cancellations are possible within 2 days of placing the order with a 90% Refund and 10% cancellation charges. Post 2 days of placing the order any request for cancellation will not be accepted, if you cancel the order then it will be a cancellation with a 0% refund. For designer cakes & handmade customized gifts, the orders are accepted after proper confirmation from our client & after receiving the order all the arrangements, and customization requested goes straight to our vendor, Thus making it impossible for us to get the order canceled post the given timeline. Therefore request you to confirm your booking after proper consideration.

B: Product Return & Exchange:-

In this case, the product return policy isn’t applicable as these are customized products and every product will be designed as per the pictures & details received from you during the booking, therefore returning the product won’t be possible in any instance. However in the case where the product delivered is broken or totally inadequate to the details that were shared by you during the booking then you can raise a complaint on our email id – support@loviesta.com within 2hrs of receiving the product mentioning your order no along with the pictures of the product and on opening video according to which our team will try to rectify the problem as soon as possible & further information will be shared accordingly by our team. Complaints received after 2hrs of receiving the product will not be entertained by Loviesta.

C: Refund:-

It takes 7-10 working days on average for the amount to get transferred to your bank account, Also depends upon the payment method used during placing the order.