Saga of Surprises At Home In Delhi & NCR

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Saga of Surprises At Home In Delhi & NCR.

Everyone has that question in their mind that how do we make our loved one feel special on their special days & other occasions and that very moment when you wish that if you could just surprise them continuously in an entire day but again you get stuck on a question that how to get it done? Well, Loviesta has an answer & solution to this question/problem of yours. Our Saga of Surprises package is perfectly suitable when it comes to surprise your special one time after time in an entire day & During Covid-19 there is no need to go to any other place for planning a surprise when Loviesta is there to come to your door with his saga of surprise packages including the Fragrance of red roses, Cute teddy with the magic of Chocolates, Beautiful cake with mouth-watering flavors and a musical ending with a performance by our professional guitarist which will make your special one’s day even more beautiful and more memorable. You are just a few clicks away from making an entire day of your loved one full of surprises, So don’t wait to book the package and give your loved one a saga of surprises.

Package Includes:
  • 20 Red Roses bouquet.
  • Teddy (12-15 inch) with Ferrero Rocher Chocolates (16 Pcs).
  • 1 Half kg cake with a special message (Flavor you can choose).
  • Guitarist performance at home.
  • Delivery charges included.
  • Guitarist’s travel expenses included.
  • Service taxes included.
Need to know:
  • Bouquet Delivery will be done between 10:00 Am to 12:00 Pm.
  • Teddy & Chocolate delivery will be done between 2:00 Pm to 4:00 Pm.
  • Cake Delivery will be done between 6:00 Pm to 8:00 Pm.
  • For Guitarist Performance, the available time slots are 12:00 Pm to 8:00 Pm
  • 24hrs prior to booking is mandatory for the experience.
  • Color of teddy is subject to availability therefore for any special preference kindly contact on our customer care no to confirm the availability.
  • Extra charges of 800/- Rs for Ncr areas i.e. Ghaziabad, Faridabad, Gurugram, Noida & Greater Noida.
  • Extra Charges of 300/-Rs for Guitarist performance after 8:00 Pm.

Yes basic knife and candles will be provided along with cake.

Yes it is possible but you will have to pay the delivery charges for the product you want to be delivered at different address separately as in the combo package that you may book the charges are included for delivery at one place only.

To maintain the service quality we have appointed premium vendors for cake in the entire city. So we assure you of the taste & quality that it will be good & you will really enjoy the flavors.

Yes you can choose the flavor of the cake as per the choices we have given in the customize package option. However design can vary as the vendor keeps on changing the design of the cake so it is subject to the availability. For any particular design preference you can contact our customer care to check the possibility.

A: Cancellation Policy:-

1: Cancellation Policy For Premium Cakes/Flower Bouquet/Gifts (Not Handmade).
  • Less than 24 hours before delivery time: Cancellation with NO amount Refund.
  • Before 24 hours to 2 days from the delivery date: Cancellation with 50% amount Refund.
  • Between 2 to 4 days before the delivery date: Cancellation with 70% amount Refund.
  • 4 days before the delivery date: Cancellation with 90% amount Refund.
2: Cancellation Policy For Handmade Customized Gifts/Designer Cakes/Theme-Oriented Cakes.
  • Cancellations are possible within 2 days of placing the order with a 90% Refund and 10% cancellation charges. Post 2 days of placing the order any request for cancellation will not be accepted, if you cancel the order then it will be a cancellation with a 0% refund. For designer cakes & handmade customized gifts, the orders are accepted after proper confirmation from our client & after receiving the order all the arrangements, and customization requested goes straight to our vendor, Thus making it impossible for us to get the order canceled post the given timeline. Therefore request you to confirm your booking after proper consideration.

B: Rescheduling:-

  • For Premium Cakes/Gifts (Not Handmade): You can submit your request for rescheduling at least 24hrs before the event date via sending an email to support@loviesta.com
  • For Customized Handmade Gifts & Designer Cakes you can submit your request for rescheduling at least 5 days before the delivery date via sending an email to support@loviesta.com
Note: As stated above you can raise a request to reschedule your experience booking but after receiving your request our concerned team will check for the possibility & accordingly our team will contact you back to share the availability of the option as per the new date & time requested by you.

C: Refund:-

  • It takes 7-10 working days on average for the amount to get transferred to your bank account, Also depends upon the payment method used during placing the order.

Inclusions in the packages are fixed along with their attributes. However, the Design of each product is variable as it is subject to the availability of the vendor. Such as the design of the cake, bouquet, and Color of the teddy.

To officially cancel or reschedule your order write to us support@loviesta.com email saying “I wish to cancel my booking, please initiate the cancellation process (Mention your order id in the subject) or Kindly reschedule my booking to a certain date & time with the details of your booking”.

A: Cancellation Policies:-

1: Cancellation Policy For Artist Experience Packages (Guitarist, Photographer, Game Co-ordinator, Magician, Tattoo Artist)
  • Less than 24 hours before an experience time: Cancellation with NO amount Refund.
  • Before 24 hours to 2 days from experience date: Cancellation with 50% amount Refund.
  • Between 2 to 4 days before the experience date: Cancellation with 70% amount Refund.
  • 4 days before the experience date: Cancellation with 90% amount Refund.

B: Rescheduling:-

  • You can submit your request for rescheduling at least 24hrs before the event date via sending an email to support@loviesta.com.

C: Refund:-

  • It takes 7-10 working days on average for the amount to get transferred to your bank account, Also depends upon the payment method used during placing the order.