Proposal Decoration in Mumbai

As you look forward to proposing your partner we are here to help you to get that perfect setup arranged for it. Proposing to your partner is one of the most important & special moments as it holds your emotions, feelings, and love towards your better half. Just like marriage, it happens only once in a lifetime. It shows how much serious & committed you are to your relationship with your partner. It shows how far you are willing to go with the one you love and everything feels like a fairy tale & turn of events as you always dream about. So make the most important moment of your life special & most memorable for you & your partner by booking the Proposal Decoration available for Mumbai.

Can I pay cash or make half payment or pay small advance amount for getting my booking confirmed?

For any booking to get confirmed you’ll have to make the full payment in advance

Can I pay the extra charges directly to the decorator?

No, you will have to pay in advance directly to the company.

I have my own material for decoration as well so can your decorator decorate that too?

Yes you can give your material for decoration as well at the time of decoration. Also you’ll have to inform the company one day prior to your event date so that same can be communicated to decorator as well & also there will extra charges too for decorating extra stuff that you will give from your side and as per the stuff extra charges will vary.

How to avoid marks on walls after the decoration?

We advise you to take down the balloons immediately after your event is over as keeping them for longer time can result in marks on wall and also pull of the tape very carefully. While peeling the tape, if any residue remains, gently wipe it with the warm water, soapy water with soft cloth.

Are these Gas / Helium Balloons?

No these are not Gas / helium balloons, these are air filled balloons

Will you remove the decoration as well after the event is over?

No, Our part is to provide you the setup as per the package that you’ll take

Will you take back the stuff after the event is over?

No, we will not take back the stuff that you’ll take in a decoration package unless “On Rent” is not mentioned in any of the package.

How many people will come for the decoration?

On general terms only 1 person comes for the decoration but no. can be increased according to the quantity of stuff that will be booked by you while placing the booking.

What will I do if I face any problem in getting in touch with the decorator or have some trouble in coordinating with him or in case of any misbehavior from decorator’s side?

: In any of the cases mentioned above we request you to kindly call our operations team or our sales associate you were in touch with or customer care no immediately to get the issue rectified at the earliest.

Will you be able to decorate a hotel room or any outer space such as Terrace, Rooftops and Open area?

Yes we can decorate the hotel room but you need to take permissions from Hotel / Restaurant staff to get the same done as they won’t allow you getting the decoration done without their confirmation regarding the same

Can I choose the balloon color of my choice or from where I can select balloon colors?

Yes you can choose the balloon color of your choice as we have all the basic balloon colors available with us, In case if you require any different color combination in balloon then kindly contact on our customer care no to get the confirmation regarding the same. At the time of booking in “Customize this package” option you can select any 2 color of your choice in balloon, In case you need Multi Color Balloon then on both selection box choose Multi-Color.

When will the decorator reach?

The time that will be selected by you while placing the booking will be your work-ready time. Suppose you select 4:00 Pm as your work ready time, Therefore between 2-3 pm decorator will reach and by 4 pm you’ll get the setup ready.

Can I reschedule the time of order execution on same day or can I directly contact to the Vendor/Hotels and Restaurants for the same?

Rescheduling isn’t possible on same day of event and even calling the Vendor/Hotels/Restaurants for the same will not be helpful. To reschedule your booking to any other date it is mandatory to contact us 2 days prior to your date of event & for that you will have to mail us on [email protected] along with your Order Id & reason for rescheduling and new date & time for executing the booking will have to be mentioned accordingly. Possibility & confirmation will be sent to you on your registered email id by our team within 2hrs of receiving your request during our working hours i.e. 9:00 Am to 9:00 Pm.

A: Cancellation Policies:-

1: Cancellation Policy For Decoration/Dinner Experience Packages.

Less than 24 hours before an experience time: Cancellation with NO amount Refund.
Before 24 hours to 2 days from the experience date: Cancellation with a 50% amount Refund.
Between 2 to 4 days before the experience date: Cancellation with a 70% amount Refund.
4 days before the experience date: Cancellation with a 90% amount Refund.

2: Cancellation Policy For Romantic Stay/Private Dinner, Lunch Packages.

Due to the slot being private & having the availability of 1 booking at a time, it will be booked as per the confirmation received from the respected client. The booked experience cannot be scheduled for any other date of the event & also the cancellation request after the booking confirmation is not acceptable because the slot when reserved will not be available for other clients planning to book. Therefore before placing the booking it is advised to check your availability as well for the event date as per the preferred timings.

3: Cancellation Policy For Artist Experience Packages (Guitarist, Photographer, Game Co-ordinator, Magician, Tattoo Artist)

Less than 24 hours before an experience time: Cancellation with NO amount Refund.
Before 24 hours to 2 days from the experience date: Cancellation with a 50% amount Refund.
Between 2 to 4 days before the experience date: Cancellation with a 70% amount Refund.
4 days before the experience date: Cancellation with a 90% amount Refund.

4: Cancellation Policy For Premium Cakes/Flower Bouquets/Gifts (Not Handmade).

Less than 24 hours before delivery time: Cancellation with NO amount Refund.
Before 24 hours to 2 days from the delivery date: Cancellation with a 50% amount Refund.
Between 2 to 4 days before the delivery date: Cancellation with a 70% amount Refund.
4 days before the delivery date: Cancellation with a 90% amount Refund.

5: Cancellation Policy For Experiences & Surprises Booked For Valentine’s week, Karwa-Chauth, Diwali, 25th December, 31^st December & 1^st January.

Experiences (Dinners & Stay) And Surprises (Decoration, Cakes, Artists) options on special days are very much customized & very limited bookings are taken for such options due to high demand, and inclusions offered are different in comparison to the options available for normal days and that’s why the experience through such options can be availed as per the occasion they are available for. Thus cancellation, refund, or rescheduling request isn’t acceptable for such options.

Note: In case of Bad weather conditions, government restrictions such as curfew, strikes, or any certain unplanned issues like electricity fault in the venue, flat tire of conveyance vehicle, etc. we will try our best to provide an alternate feasible experience/surprise package, However, No refund/cancellation will be done for the same.

B: Rescheduling:-

Rescheduling requests for surprise packages will be accepted as stated below:

For Decoration/Guitarist/ Premium Cake Surprises: It is mandatory to request rescheduling at least 24hrs before the event date by sending an email to [email protected]
For Casual Dinner Surprises: It is mandatory to request rescheduling at least 24hrs before the event date by sending an email to [email protected].
For Romantic Stay/Private Dinner & Lunch Experiences, the request for rescheduling will not be accepted as stated in section A.1.2.
Rescheduling is not possible if requested less than 24 hours before an experience time:
Rescheduling is not possible for the surprise/experience packages booked for special occasions such as Karwa-Chauth, Valentine’s week, Diwali, 25th December, 31^st December & 1^st January.

Note: As stated above you can raise a request to reschedule your experience booking but after receiving your request our concerned team will check for the possibility & accordingly our team will contact you back to share the availability of the option as per the new date & time of execution requested by you.

To officially cancel or reschedule your order write to us [email protected] email saying “I wish to cancel my booking, please initiate the cancellation process (Mention your order id in the subject) or Kindly reschedule my booking to a certain date & time with the details of your booking”.

C: Refund Process:-

It takes 7-10 working days on average for the amount to get transferred to your bank account, Also depends upon the payment method used during placing the order.

We always look forward to helping our clients in every possible way, while moving ahead we are providing step by step process to book your surprise package.

We hope you have selected the decoration package you want to book for planning the surprise.
Kindly note if your event is today/tonight/early morning then kindly check the possibility of execution by calling on 8929408585 or by connecting with our Live Agent on WhatsApp chat support (Active from 10:30 Am To 10:00 Pm all week). If planning to book for any other date then please proceed without confirming.
Now that you have checked the availability with our support team, please proceed further to select the date of the event & ready time of decoration as stated by our event advisor for same-day booking (Note – The time that you see after selecting the date is ready by time i.e if you select 5:00 Pm then our decorator will reach anytime in between 3 Pm – 4 Pm & will give you the decoration ready by 5:00 Pm and it works in the same manner for all the other available time slots).
Once you select the date & time, a pop-up will appear to choose balloon colors as needed by you & other relevant items, On this pop-up, you’ll see additional add-ons that can be taken along with the decoration package. (Note – If booking for today/tonight/early morning, do check the availability for add-ons by connecting with our customer support).
After adding add-ons in the required quantity click on the close button, If you have taken hanging pictures add-on then share pictures on our Email-Id [email protected] or share on WhatsApp chat support along with your order number for printing purposes.
Now click on book now button to proceed to your cart, here you can cross-check the package description & add-on details along with the final payable price of the package, once verified click on proceed to the checkout page.
As you proceed further, Here you’ll be asked to fill up the details required by us such as name, mobile no, address & email id.
Kindly use the order notes section to convey any important detail to Loviesta such as ” I’ll not be available at the location on the date of the event but my brother will be there, here is his contact number ************* ” or “the decoration will be done in a hotel room, therefore, don’t stick anything on wall or ceiling”. Information as such will help us in providing hassle-free service.
You’ll now have to make the payment to get your booking confirmed with Loviesta.com. Complete payment will be taken in advance through our secure payment channel to further get the slot reserved for your event date & time, align the decorator & make all the necessary arrangements. While booking with us stay assured that your money is in a safe place. Over the years every single person on Loviesta.com has worked hard to share happiness among thousands. Thus stay assured of the services. We don’t use fancy images to attract users, every single picture of our setup is as real as it can be to give you an exact idea of how the decoration will look, Improvisation as per the possibility & your suggestion at the location will be done by our decorator.
During payment, you can use any of the listed payment options such as UPI, Wallet, Net Banking, or Credit/Debit Card (Domestic). In case you want to use an International card for payment then kindly reach out to our customer support to get help for the same.
As your payment is received at Loviesta.com, You’ll get a confirmation in your mentioned email-id regarding your booking along with all the details of the booked package.
Great!, Now your booking is confirmed with Loviesta.com, For any further assistance regarding the same we request you to reach out to our Live Agent Chat Support.

Important Details:

Loviesta holds the right to cancel your confirmed booking if the booked surprise package is not executable on the selected date & the full amount will be refunded back to you, cancellation of such booking will be instant & our team will contact you during our working hours (10:00 Am To 10:00 Pm) to share the other executable surprise options for the chosen date.
If you are choosing rooftop decoration then it is advised to speak to our customer support to get confirmation on the possibility of execution of the selected option at your place of choice.
In case of heavy wind, bad weather, no electricity, and no support for rooftop decoration, it is advised to get the setup done in an indoor area such as a room, hall, etc.
For any further queries, you can always reach out to our customer support at 8929408585 or Live WhatsApp Chat support.