Ordering is simple! Visit our website and browse through our packages. Once you find the package you like, add it to your cart and follow the checkout process.
Absolutely! Loviesta allows you to customize cakes for your special occasions. You can choose flavors, designs, and sizes, and even personalize with messages or images.
To ensure the best experience, we recommend placing your order at least 48 hours in advance. This allows us to prepare and deliver your cake with care.
Yes, we offer same-day delivery for selected cakes. Check on our WhatsApp chat support for availability and cut-off times for same-day orders.
Loviesta offers the option to choose a preferred delivery time slot during checkout. We strive to accommodate your schedule as much as possible.
Loviesta's Cake Delivery Service covers a wide delivery area. Check on our WhatsApp chat support to confirm if we deliver to your address.
We accept major Credit/Debit cards (International & Domestic), UPI (BHIM, GPAY, PAYTM, PhonePe) Wallet, and secure online payment systems for your convenience.
If there's an issue with your order, please contact our customer support immediately. We're committed to resolving any concerns you may have
Certainly! During the checkout process, you can include a personalized message to be written on the cake.
1: Cancellation Policy For Premium Cakes/Flower Bouquet/Gifts (Not Handmade).
- Less than 24 hours before delivery time: Cancellation with NO amount Refund.
- Before 24 hours to 2 days from the delivery date: Cancellation with a 50% amount Refund.
- Between 2 to 4 days before the delivery date: Cancellation with a 70% amount Refund.
- 4 days before the delivery date: Cancellation with a 90% amount Refund.
2: Cancellation Policy For Handmade Customized Gifts/Designer Cakes/Theme-Oriented Cakes/Customized Bouquet.
- Cancellations are possible within 2 days of placing the order with a 90% Refund and 10% cancellation charges. Post 2 days of placing the order any request for cancellation will not be accepted, if you cancel the order then it will be a cancellation with a 0% refund. For designer cakes & handmade customized gifts, the orders are accepted after proper confirmation from our client & after receiving the order all the arrangements, and customization requests go straight to our vendor, Thus making it impossible for us to get the order canceled post the given timeline. Therefore request you to confirm your booking after proper consideration.