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Lavish Room Stay With Romantic Candlelight Dinner In Pune

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Lavish Room Stay With Romantic Candlelight Dinner In Pune.

Ever wondered what it would be like to spend time in a Luxurious 5-Star Hotel? Well, Loviesta brings you a Romantic Stay at one of the Best Hotels in the city i.e. Hyatt Place, Pune When we talk about 5-Star hotels in the city no one can forget to mention the name of Hyatt. It’s a brand and why wouldn’t it be! Hyatt Place is known for its Hospitality, Ambiance, Services, Quality, Food, and everything else that we can possibly think of. So wouldn’t it be amazing to spend some time in a property with your partner that has perfection in everything?

Take your partner and experience the luxurious stay along with all the services that are just the way you want them to be. Be it your special one’s birthday or your wedding anniversary or any other occasion, you can easily plan your celebration with this package.

Your Package includes Welcome drinks on arrival, Special Candlelight Dinner at the Restaurant area with a specially curated 3-course set menu (Timing – 7:30 Pm to 10:30 Pm), Stay in the King Room along with all the necessary facilities, and safety gears to celebrate your occasion with full safety, Next day breakfast (Timing 7:00 Am to 10:00 Am). Customize your package as required by adding Cake, a Bouquet of Red Roses, a Special message with rose petals on the floor, a Private Guitarist & many more and make it a perfect date. So don’t wait, select the date & click on the book now button to get this surprise package set by Loviesta for your occasion. #createhappymemories

Package Inclusions:
  • Applicable for a couple.
  • Stay in a King Room.
  • Special Decoration Inside Room with Balloons & Rose Petals.
  • Special Candlelight Lunch or Dinner set up in the restaurant.
  • Buffet Meal.
  • Next-Day Breakfast.
  • High-speed internet.
  • Includes all the applicable taxes.
Address: Rajiv Gandhi Infotech Park, Phase 1, Hinjawadi, Pune, Maharashtra, India, 411057.
Need to know:
  • Check-in Time 12:00 Pm and Check-out time next day by 11:00 Am.
  • Valid Id-proof mandatory for check-in.
  • For same-day bookings kindly contact on our customer care no to check the availability.
  • Parking space is available at the venue.
  • Carrying cake & bouquets is not allowed from outside in the venue.

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Whom should I contact in case of any problem that I face at the venue?

You can contact the Hotel Manager/ Person in charge in case you face any problem in the venue regarding the services & can also contact our operations team at the earliest.

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How will I contact the Hotel staff?

After receiving your booking we will share the confirmation with you over the email. Details of your booking will be shared with your selected venue.
You will get the contact details of Hotel Manager / Person in charge on the date of event via SMS & same will be communicated via WhatsApp as well. After getting the no of respected person you can call him/her to discuss about the arrangements if necessary & Coordinate with him accordingly.

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Can I pay cash or make half payment or pay small advance amount for getting my booking confirmed?

For any booking to get confirmed you’ll have to make the full payment in advance & that will be done through the website only or through the open link that will be shared by our sales executive.

Cash on delivery policy isn’t available.

Half Amount / Small advance amount will not get your booking confirmed as for every package to be booked full amount is taken in advance & post that you get the confirmation on your email id. After taking the amount as per your event date & time selected by you we lock that slot for you only making it unavailable for next client so. According to the package you’ll book all the necessary arrangements will be done & it will enable us to give you hassle free experience on your date of event.

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What documents do I need to carry for opting your services?

Company don’t require any documents, but it’s mandatory that you carry an identity card to show valid proof of your identity while you are attending the venue such as Hotel, Restaurants, Stay Options etc.

A: Cancellation Policies:-

1: Cancellation Policy For Decoration/Dinner Experience Packages.
  • Less than 24 hours before an experience time: Cancellation with NO amount Refund.
  • Before 24 hours to 2 days from the experience date: Cancellation with a 50% amount Refund.
  • Between 2 to 4 days before the experience date: Cancellation with a 70% amount Refund.
  • 4 days before the experience date: Cancellation with a 90% amount Refund.
2: Cancellation Policy For Romantic Stay/Private Dinner, Lunch Packages.
  • Due to the slot being private & having the availability of 1 booking at a time, it will be booked as per the confirmation received from the respected client. The booked experience cannot be scheduled for any other date of the event & also the cancellation request after the booking confirmation is not acceptable because the slot when reserved will not be available for other clients planning to book. Therefore before placing the booking it is advised to check your availability as well for the event date as per the preferred timings.
3: Cancellation Policy For Artist Experience Packages (Guitarist, Photographer, Game Co-ordinator, Magician, Tattoo Artist)
  • Less than 24 hours before an experience time: Cancellation with NO amount Refund.
  • Before 24 hours to 2 days from the experience date: Cancellation with a 50% amount Refund.
  • Between 2 to 4 days before the experience date: Cancellation with a 70% amount Refund.
  • 4 days before the experience date: Cancellation with a 90% amount Refund.
4: Cancellation Policy For Premium Cakes/Flower Bouquets/Gifts (Not Handmade).
  • Less than 24 hours before delivery time: Cancellation with NO amount Refund.
  • Before 24 hours to 2 days from the delivery date: Cancellation with a 50% amount Refund.
  • Between 2 to 4 days before the delivery date: Cancellation with a 70% amount Refund.
  • 4 days before the delivery date: Cancellation with a 90% amount Refund.
5: Cancellation Policy For Experiences & Surprises Booked For Valentine’s week, Karwa-Chauth, Diwali, 25th December, 31st December & 1st January.
  • Experiences (Dinners & Stay) And Surprises (Decoration, Cakes, Artists) options on special days are very much customized & very limited bookings are taken for such options due to high demand, and inclusions offered are different in comparison to the options available for normal days and that’s why the experience through such options can be availed as per the occasion they are available for. Thus cancellation, refund, or rescheduling request isn’t acceptable for such options.
Note: In case of Bad weather conditions, government restrictions such as curfew, strikes, or any certain unplanned issues like electricity fault in the venue, flat tire of conveyance vehicle, etc. we will try our best to provide an alternate feasible experience/surprise package, However, No refund/cancellation will be done for the same.

B: Rescheduling:-

Rescheduling requests for surprise packages will be accepted as stated below:

  • For Decoration/Guitarist/ Premium Cake Surprises: It is mandatory to request rescheduling at least 24hrs before the event date by sending an email to support@loviesta.com
  • For Casual Dinner Surprises: It is mandatory to request rescheduling at least 24hrs before the event date by sending an email to support@loviesta.com.
  • For Romantic Stay/Private Dinner & Lunch Experiences, the request for rescheduling will not be accepted as stated in section A.1.2.
  • Rescheduling is not possible if requested less than 24 hours before an experience time:
  • Rescheduling is not possible for the surprise/experience packages booked for special occasions such as Karwa-Chauth, Valentine’s week, Diwali, 25th December, 31st December & 1st January.
Note: As stated above you can raise a request to reschedule your experience booking but after receiving your request our concerned team will check for the possibility & accordingly our team will contact you back to share the availability of the option as per the new date & time of execution requested by you.

To officially cancel or reschedule your order write to us support@loviesta.com email saying “I wish to cancel my booking, please initiate the cancellation process (Mention your order id in the subject) or Kindly reschedule my booking to a certain date & time with the details of your booking”.

C: Refund Process:-

  • It takes 7-10 working days on average for the amount to get transferred to your bank account, Also depends upon the payment method used during placing the order.
We always look forward to helping our clients in every possible way, while moving ahead we are providing step by step process to book your surprise package.
  1. We hope you have selected the Lunch/Candlelight dinner package you want to book for planning the surprise.
  2. It is mandatory to check the availability of Private Experiences before placing the booking, or else it can cause cancellation of the booking. For Non-Private options, you can proceed with the booking as per the slots shown.
  3. Kindly note if your event is today/tonight/tomorrow then kindly check the availability of both Private/Non-Private experience packages by calling on 8929408585 or by connecting with our Live Agent on WhatsApp chat support (Active from 10:30 Am To 10:00 Pm all week).
  4. Now that you have checked the availability with our support team, please proceed further to select the date of the event & check-in time as stated by our event advisor for same-day booking (Note – Some packages listed as Candlelight dinner can be booked for Romantic Lunch Date as well while booking as you select the date, lunch times will show up).
  5. Once you select the date & time, a pop-up will appear to make any mandatory selection, On this pop-up, you’ll see additional add-ons that can be taken along with the experience package. (Note – If booking for today/tonight/early morning, do check the availability for add-ons by connecting with our customer support). If you wish to add more guests to the experience package & there is no option on the website then you can contact our customer support to get assistance over the same.
  6. After adding add-ons in the required quantity you can click on the close button.
  7. Now click on book now button to proceed to your cart, here you can cross-check the package description & add-on details along with the final payable price of the package, once verified click on proceed to the checkout page.
  8. As you proceed further, Here you’ll be asked to fill up the details required by us such as name, mobile no, address & email id.
  9. Kindly use the order notes section to convey any important detail to Loviesta such as “I have a Jain Food Preference” or “My alternate contact number is **********”. Information as such will help us in providing hassle-free service.
  10. You’ll now have to make the payment to get your booking confirmed with Loviesta.com. Complete payment will be taken in advance through our secure payment channel to further get the slot reserved for your event date & time, & make all the necessary arrangements. While booking with us stay assured that your money is in a safe place. Over the years every single person on Loviesta.com has worked hard to share happiness among thousands, Thus stay assured of the services. We don’t use fancy images to attract users, every single picture of our setup is as real as it can be to give you an exact idea of how the execution will look like.
  11. During payment, you can use any of the listed payment options such as UPI, Wallet, Net Banking, or Credit/Debit Card (Domestic). In case you want to use an International card for payment then kindly reach out to our customer support to get help for the same.
  12. As your payment is received at Loviesta.com, You’ll get a confirmation in your mentioned email-id regarding your booking along with all the details of the booked package.
  13. Great!, Now your booking is confirmed with Loviesta.com, For any further assistance regarding the same we request you to reach out to our Live Agent Chat Support.
Important Details:
  • Loviesta holds the right to cancel your confirmed booking if the booked experience package is not available on the selected date & the full amount will be refunded back to you, cancellation of such booking will be instant & our team will contact you during our working hours (10:00 Am To 10:00 Pm) to share the other available experience options for the chosen date.
  • In case you have difficulty knowing the address or name of the Hotel/Restaurant then do reach out to our Live Agent Chat support to know the details.
  • There are no additional charges for Kids below 5 years of age, Kindly contact our support team to confirm the charges for Kids above 5 years of age.
  • In case you opt for Photographer to capture the moments, the click photographs will be shared via the google drive link after 3-4 days of the experience date.
  • In case you opt for a 20-30 Min Guitarist Experience, Our guitarist will call you on the date of the event to take 4-5 songs preference to sing during the experience.
  • In case of bad weather, the setup will be arranged in an indoor area.
  • For any further queries, you can always reach out to our customer support at 8929408585 or Live WhatsApp Chat support.

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